Customer ServiceThe District's success thrives on its unwavering dedication to providing outstanding water and wastewater services, underpinned by a steadfast commitment to exceptional customer service. Through transparent communication and continuous improvement efforts, we strive to exceed the needs and expectations of our community, fostering strong relationships built on trust and reliability.
Operations DepartmentThe Operations Department is dedicated to managing, maintaining, repairing, and enhancing Calaveras County Water District’s treatment, distribution, and collection systems. Our goal is to ensure public health and safety by providing high-quality water services efficiently and cost-effectively. We adhere to regulatory standards, implement best practices, and use advanced technologies to continually improve our processes and infrastructure.
FinanceThe Finance Department is under the umbrella of the Administrative Services Department, which is the fiduciary of the District’s finances and assets. The department provides accurate, timely, and understandable financial information regarding district operations and services, and ensures compliance with various federal, state, and district policies, rules and regulations. The department also includes Information Systems management.
EngineeringThe Engineering Department is dedicated to modernizing and maintaining our water and wastewater systems to ensure reliable service through diverse surface and groundwater supplies. With 75 years of service to Calaveras County, we strive to stay ahead of regulations and address aging infrastructure. Our focus includes upgrading systems with advanced technologies, regular maintenance, and ensuring compliance. By efficiently managing our water resources, we aim to meet the community's needs and sustain reliable service well into the future.
Human ResourcesThe Human Resources Department at the Calaveras County Water District provides exceptional service in managing and developing employment programs and policies. We focus on recruitment, employee development, performance management, compensation and benefits, employee relations, and ensuring compliance with relevant laws. Committed to fostering a positive and inclusive workplace, we support professional growth and organizational efficiency, contributing to the well-being of our community.
Water ResourcesThe Calaveras County Water District’s Water Resources Department manages CCWD’s water supply planning, water rights, watershed management, drought response, and regional coordination. These efforts often extend beyond CCWD’s service areas due to key resources and waterways (e.g., Stanislaus, Mokelumne, and Calaveras River Watersheds), the jurisdiction covering Calaveras County, and the benefits of state-wide and regional partnerships.
External AffairsThe External Affairs Department serves as the primary link between the District and external parties, responsible for engagement, public relations, government relations, community outreach, crisis management, partnership development, and sustainability initiatives. Their role encompasses fostering positive relationships, advocating for the District's mission, disseminating information, monitoring legislative and regulatory developments, raising awareness, seeking partnership opportunities, and championing sustainability.