Information Regarding Public Utility Easement Access Bill Inserts - March 31, 2020

The District recently sent out a billing insert titled “CCWD Water and Sewer Public Utility Easement Notification”.

View the informational bill insert here.

This letter was sent to all CCWD customers in order to make sure everyone has a clear understanding of the rules and responsibilities involving public utility easements (PUE). This notification is similar to correspondence you may have received from other utility companies such as PG&E, CalTel, Comcast, AT&T, etc.

We would like to emphasize that the District will not utilize its PUE unless it is necessary for meter reading, routine maintenance, capital improvement projects or emergencies. It is not required for you to remove all fences, plants and landscaping from the PUE, however, you should be aware that anything in the PUE on your property has the potential to be removed, if necessary for CCWD to complete its work.

If you have CCWD water and/or sewer and do not know where CCWD’s infrastructure is located, please send an email to customerservice@ccwd.org, and our staff will assist you.

If anyone has questions or concerns, please contact CCWD Customer Service at customerservice@ccwd.org or (209) 754-3543.

Website Accessibility Statement

Calaveras County Water District (the "District") is committed to ensuring that its services are accessible to all members of the public. As part of this commitment, the District strives to provide an accessible website compatible with the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the website are created to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities.

If you need any special assistance or accommodations:

Contact our compliance support team via telephone at: (888) 765-1970

Ongoing Compliance Information

Compliance Coordinator

The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance Coordinator has received training in website accessibility and updates the site in accordance with those best practices and requirements.

Compliance Procedures

The District is working to ensure all website content complies with the Americans with Disabilities Act and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues, the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible content if found.

Accessible Documents Policy

The District is committed to providing all documents hosted on the website in an accessible format or making accessible alternatives available.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites that do not have accessible content. This site may also include documents provided by third parties. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests in a timely manner. If you need assistance or accommodations while accessing content on this website, please contact our Compliance Coordinator via the form below:

Sign up for updates from Calaveras County Water District