Leak Adjustment Policy Update

On December 10, 2025, the Calaveras County Water District adopted Ordinance No. 2025-01, updating our Leak Adjustment Policy to better serve customers who experience significant water leaks on their side of the meter.

Key points include:

• Approval Limits: The General Manager may approve adjustments up to $1,000; larger amounts require Board approval.
• Request Process: Customers must submit a written request using the official form and provide documentation of circumstances.
• Calculation: Adjustments apply to one billing period and cover 50% of the excess amount compared to the same period in the previous year.
• Frequency: One adjustment is allowed every five years per account, with an option for a second adjustment if a larger leak occurs within that timeframe.

This page provides:

• The full text of Ordinance No. 2025-01
• The PDF-Printable Leak Adjustment Request Form or the digital form below.

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CCWD Leak Adjustment Form

Date (required)

Account Number (required)

First Name (required)

Last Name (required)

Email (required)

Phone Number (required)

Property Address (required)

Parcel Number (required)

Billing Period (required)

Supporting Documentation / Pictures (required)

Your Signature (required)

Confirm e-Signature

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